Corporate Finance Institute – Having Difficult Conversations and Managing Conflict
This course provides leaders with skills and knowledge to improve their skills in managing difficult conversations and, develops their confidence in addressing conflict.
- Recognizing when a difficult conversation is necessary.
- Equipping leaders with tools and strategies to have a successful conversation.
- Providing approaches to conflict resolution which results in a strong and sustainable outcome
Difficult conversations and managing conflict are crucial components of healthy relationships and effective communication. They provide opportunities to address and resolve issues and prevent larger problems from developing. As a leader, knowing the most effective way to manage conflict and have those difficult conversations is a key skill and can have a positive impact on business outcomes.
This course focuses on recognizing when a difficult conversation is necessary and equipping leaders with tools and strategies to have a successful conversation. It will also provide approaches to conflict resolution resulting in strong and sustainable outcomes. By understanding the key elements of managing difficult conversations, leaders will be better equipped to handle challenging situations and maintain positive working relationships.
This Having a Difficult Conversation and Managing Conflict course is perfect for investment professionals, management consultants, and financial analysts, as well as investor relations teams and senior managers at both private and public companies.
What You’ll Learn In Having Difficult Conversations and Managing Conflict?
- Understand and recognize when a difficult conversation is necessary.
- Understand best practices, tools, and strategies for having a difficult conversation.
- Use effective behaviors that support the delivery of a successful difficult conversation.
- Recognize and understand how to address common difficult conversations in the workplace.
- Identify appropriate conflict resolution strategies.
- Understand how conflict can be productive and can create a more enriched work environment.
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