MHU – Mobile Home Community Manager Training
Why A Well-Trained Manager Is Essential To Success With A Mobile Home Park
Whether you like it or not, your Manager is your eyes and ears in the field, as well as the buffer between you and your tenants and the only source of getting the job done for you on everything from posting notices of rules violations to pressing tenants on collections.
So the manager is one of the most important players on your team, whether it’s a greeter or a full-time manager. As a result, the best chance you have of making the most money with your park is having this player as well trained as possible, and as well coached on a continuous basis.
The Certified Community Manager Program provides both – we teach your Manager how to be a star, and then we follow that up with continuing education and support to make sure they play at the top of their game.
If a well-trained manager can simply rent one extra home or bring in one extra rent check per month, then the impact can be giant. Everything they do is amplified by a multiple of 10+ when you go to refinance or sell. As a result, a smart owner gives their manager the best training and continual education they can buy. That’s why we built this program – for the hundreds of managers that work in our properties.
Course Information
Several years ago, we realized that there was a better way to train and empower our own managers, because we were spending way too much time in the field going over the same repetitive material with managers that could be more efficiently done with several of them at one time.
However, the cost to bring them together at one central location was excessive, and it became readily apparent that the correct way to train managers is using modern technology to save the enormous cost in time and money of a face-to-face training session.
In addition, face-to-face training is often interrupted by cell calls and other distractions, and the whole time you are in training you really want to go home or be someplace else, so there is no enthusiasm and many important points are skipped or forgotten.
So we started creating a new course for managers – for our own use – about two years ago. This is now what we use to train the managers in our few hundred parks, and we seriously believe that it is the best in the industry.
What Does This Course Cover?
- Module 1: Basic Roles And Tools Of The Manager
- Module 2: Collecting Rent
- Module 3: Evictions MHU – Mobile Home Community Manager Training
- Module 4: Utilities & Billings
- Module 5: Rules & Violations
- Module 6: Tenant Interaction
- Module 7: Communications with Owners & Corporate Office
- Module 8: Maintaining The Property
- Module 9: Renting Lots & Selling Homes
- Module 10: Move Ins and Outs
- Module 11: Occupancy – Keeping it and Improving it
- Module 12: Property Taxes & Related Items
- Module 13: Advertising
- Module 14: Forms
- Module 15: Marketing
- Module 16: Fair Housing
- Module 17: Summary & Next Steps
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