Whizbang – Retail Mastery System 2.0
The Retail Mastery System 2.0: For Retailers Who Want To Build An Unshakeable, Unbreakable Retail Business!
Originally launched in 2008 and newly updated, the Retail Mastery System 2.0 is the single most comprehensive resource for retail store owners on the market.
We’ve tackled each of the 11 Critical Retail Skills and created a module dedicated to coaching you through each one with…
- Video lessons with retail experts, Bob and Susan Negen. These short, bite-sized lessons will teach you the tried & true solutions to the most common retail challenges….
- Audio tracks from each lesson so you can listen in your car, while you’re working out, or on your phone…
- Sample forms, checklists, templates, planners, and spreadsheets that you can just download and use immediately – you don’t have to re-invent the wheel…
- Recommended resources to help you be successful faster and with less stress…
- Retail Mastery System 2.0
You can go through each module systematically like a course (one of our clients from upstate New York said that for store owners, the Retail Mastery System 2.0 is better than a Harvard MBA!) or you can use it more like an encyclopedia to find answers to specific problem as they come in your business. It’s always there to guide you and give you the very best practices – just the stuff that really works in the real world of retai.
Here’s what you’ll get:
Essential Retail Skill #1: Marketing
One client increased his sales by $109,000 with just one single idea from this module. Find out how you can quickly duplicate his promotion – the ACTUAL LETTERS he used to get these amazing results are included.
You’ll learn…
- How to stop wasting money on ads that don’t work, PLUS you’ll discover the secret to big time returns on all of your marketing efforts.(This information alone will be worth thousands of dollars to you!).
- 12 proven methods that will bring new customers into your storeon a regular basis… Our clients have used these strategies in urban, suburban, and rural areas with great success.
- A step-by-step Marketing Plan Strategythat our clients have used to drive their sales through the roof over and over again
- And so much more…
Essential Retail Skill #2: Selling
Your employees are in charge of every single customer transaction that happens in your store. And when you train them to be a customer-focused sales superhero, you will put immediate profit into your cash register.
You’ll learn…
- The non-negotiable steps to a great retail saleand how to make them happen in your store.
- The major paradigm shift retailers must make to become tremendously successful at sellingand how to create this shift for your own store.
- How to master the most powerful wordsyou can use to explore customer needs and make more sales.
- The secret to add-on sales and how to effortlessly increase average sale and add profit to your bottom line.
- And so much more…
Essential Retail Skill #3: Assortment Planning
Planning your best assortment is a constantly evolving process. It’s always a work in progress. What was the right stuff last season, last year, or ten years ago is probably not the right stuff today. It sounds so basic, but the implications for your success are huge.
You’ll learn…
- How to get deals that will save you moneyand strengthen your relationships with your vendors at the same time.
- The 8 key concepts of assortment planningand how to implement them in your store.
- How to create your store’s merchandising philosophy and why it’s important to have one.
- The most important reportsyou should run, review, and analyze weekly. These reports will reveal exactly what merchandise your customer is hoping to find on your shelves when they come shopping.
- And so much more…
Essential Retail Skill #4: Staff Development
A motivated and engaged staff is the Holy Grail of retail. Without a team of retail superstars, your customers are not getting the service they deserve and you’re missing out on tons of cash.
You’ll learn…
- How you can create a team environment to get your staff working together harder than ever.
- The method to make the right hire every timewith our exclusive interview process. Discover how to see below the surface using our techniques.
- The secret to writing help-wanted ads that attract great people– and it all starts with creating your ideal employee profile (don’t worry, we’ll show you how to do that, too!).
- The best way to improve employee performance(and reward high-performing staff) that’s easy to implement and actually welcomed by employees.
- And so much more…
Essential Retail Skill #5: Inventory Management
If you had a crystal ball, you could use it to see precisely what your customers will buy so you’re ordering only the right amount of the right stuff at the right time. We’ll show you how your POS system can be that crystal ball.
You’ll learn…
- How an Open Buy System will allow you to buy less, sell more, reduce clearance markdowns and build your profit margins.
- Our 5-Point Structuring System to create an optimally efficient department structure. Plus, learn exactly how to use it in your store.
- The insider way to expertly plan your annual sales using our Proven 7 Step Process.
- How to minimize markdowns and decrease the impact on the health of your business
- And so much more…
Essential Retail Skill #6: Visual Merchandising
Browsers can be easily turned to buyers if you understand that Visual Merchandising is nothing more and nothing less than the in-store marketing of your products. It’s not just about making merchandise pretty or interesting it is about making it pretty and interesting so your customer is eager to buy.
You’ll learn…
- The 5 Critical Elements of Visual Merchandising and what difference they will make in the way your store looks and sells.
- Why your overall brand image is the foundation of all your Visual Merchandising and will influence every other decision you make.
- How the right signs become silent salespeople and add a lot of dollars to your bottom line with no effort from you.
- The basic rules of effective in-store display (and what you need to know about displaying your merchandise the right way).
- How to entice customers into your store with appealing, dramatic window displays.
- And so much more…
Essential Retail Skill #7: Customer Service
Create an amazing customer experience and you’ll have loyal customers for life. Get it wrong and all bets are off. We’ll help you get it right so you keep growing.
You’ll learn…
- How to train your team to say the 9-word combo that will help you handle customer complaints. You’ll have fewer returns, keep more loyal customers, and improve your employees’ confidence.
- How to harness the magic of the rule of reciprocity and how you can gain more by giving more.
- The proprietary W.W.M.C.W. method that will make your customers take notice (and tell their friends).
- The 5 non-negotiable standards that you need to implement right now to create a premium customer service culture in your store (this is what creates raving fans of your business and increases your sales).
- And so much more…
Essential Retail Skill #8: Digital Marketing
The world is digital – and if you’re not online, you’re missing out on a huge target audience for your business. We’ll show you how Digital Marketing will help you get noticed by new prospects and build long-lasting relationships with existing customers.
You’ll learn…
- How to strategically choose and plan your social media attack so you’re found in the right places at the right time.
- A simple matrix with over 100 ideas for social media content so you can attract an audience on Facebook, Instagram, Twitter, or YouTube and drive them to your store.
- How email marketing can help you stay in touch with your customers – from your welcome email to your eagerly anticipated email messages, you’ll have our proven system for getting email right.
- What pages you need on your website (and why) to convert website traffic into foot traffic and increased sales in your store.
- And so much more…
Essential Retail Skill #9: Financial Management
Whatever the reason you started your store – freedom, independence, passion, or just for the fun of it all. At the end of the day, money is what keeps the doors open and the bills paid. So we’re going to help you manage your money the right way.
You’ll learn…
- 8 ways to take more cash out of your business because CASH IS KING.
- The 6 simple financial statistics that will tell you 99% of what you need to know about the REAL direction your business is taking.
- How to read (and understand) a balance sheet and P&L statement without getting a migraine
- The 5 crucial questions you should ask before even thinking about hiring your financial team.
- And so much more…
Essential Retail Skill #10: Store Operations
Daily operations can be the biggest hassle of owning your own business. Get control by using the processes, procedures, and policies that ensure your store runs great even when you’re not there.
You’ll learn…
- Scheduling secrets that will save you hundreds (or thousands) of dollars in payroll every month.
- A simple technique that helped one client catch a thief – the first day she used it! (The harsh truth is that your store is vulnerable… and we’ll help you keep your money in your pocket where it belongs.)
- The best method of creating a store opening and closing checklist – so you can start your day off (and end your day) right every single day.
- 12 ways to create a store environment that dazzles your customers.
- And so much more…
Essential Retail Skill #11: Personal Business Skills
Success is an inside game. At the end of the day, your success is about you and your mindset. You must learn to become the kind of person who is successful.
You’ll learn…
- 4 ways to think about your time so you to get the most important work done and still have time for family, fun, and friends. Imagine having a social life AND a thriving business!
- Your psycho-cybernetic system: what it is, and how you can control it
- How aligning your beliefs and your values can make immediate and major positive changes occur in your business and your life.
- What is your Reticular Activation System and how do you harness its power? We’ll show you!
- 9 productivity hacks that allow you to work smart and get more done with ease.
- And so much more
Salepage: Whizbang – Retail Mastery System 2.0